STORE POLICY
CUSTOMER CARE/RETURNS
At Survival Syndicate, your satisfaction is guaranteed. If for any reason you’re not completely happy with your purchase, you can return it within 30 days for a full 100% refund—no restocking fees, no hassle, no fine print. After 30 days, returns will be eligible for store credit only, equal to the full purchase amount. Items must be returned in their original condition with all packaging and accessories included. Once we receive your return, we’ll process your refund or issue store credit promptly. We stand behind every product we sell—because trust is part of survival.
PRIVACY OF PERSONAL INFO
Survival Syndicate is committed to protecting the privacy and security of all customer information. Any personal data collected, including but not limited to your name, contact information, shipping details, and payment data, is stored securely and used solely for the purposes of order processing, account management, and customer service. We do not sell, lease, or distribute personal information to third parties for marketing or solicitation purposes. All sensitive information is protected using industry-standard encryption protocols and maintained on secure servers in compliance with applicable data protection laws. Access to customer data is restricted to authorized personnel only and used strictly for legitimate business purposes. Customers may request access to, modification of, or deletion of their stored information at any time, subject to verification of identity and compliance with applicable law.
WHOLESALE INQUIRIES
Survival Syndicate offers wholesale purchasing options to approved resellers and business partners. All wholesale orders require verification of business credentials, including a valid resale license or tax identification number. Minimum order quantities and pricing structures are established based on volume and product category. Wholesale purchases are non-refundable and non-transferable once shipped, except in cases of verified defect or shipping error. Payment for wholesale orders must be made in full prior to shipment unless alternate terms have been approved in writing. Survival Syndicate reserves the right to modify wholesale pricing, terms, and eligibility requirements at any time without prior notice. Unauthorized resale or representation of Survival Syndicate products under another brand name is strictly prohibited and may result in termination of wholesale privileges.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments
